Martin Luther University Halle-Wittenberg

WLAN (Foto: Fotolia.com © LaCatrina)

Contact

Helpdesk

phone: 0345 55 21 888

Kurt-Mothes-Str. 1
06120 Halle (Saale)

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FAQ - WLAN

I have forgotten my password; what do I do?

You can change your password in the Serviceportal.

Do I need to explicitly request access in order to use the WiFi network?

MLU students are allowed access to the WiFi network upon enrollment, via their username and password, with no further action.

Employees and guests need to request WiiFi access explicitly. This can be done at account creation or, at a later time, via phone request: (+49) 345-55 21888.

At which locations can I access the university WiFi network?

The WiFi network is available in many university facilities and will be extended.

The sign signifies the presence of a university WiFi access point in the area.

Where do I find information about network service interruptions?

We post about service interruptions and related issues on our blog.

Where can I get help in person?

  1. Helpdesk in the IT-Servicezentrum, Kurt-Mothes-Straße 1, Tel.: 0345-55 21888, staffed Mo–Fr 9:00–15:00 o'clock.
  2. Helpdesk at the Universitätsplatz, Universitätsplatz 10, Tel.: 0345-55 21285, staffed Mo–Th 9.00–15:00, Fr 9:00–13:00 o'clock.

You may also contact us via phone: 0345-55 21888.

Can I access the WiFi network from multiple devices?

Using your credentials, you can access the WiFi network from two devices concurrently (for example, from your mobile phone and a laptop).

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